Export HTML looks wrong
Export uses the same compile path as Preview and send. If the file looks off, fix the canvas or the inbox, not a separate export setting.
What is a bad export?
Export HTML downloads the compiled document. Preview and Send Test Email use that same path. There is no second “export theme” to toggle.
What to try
- Open Preview. If Preview is wrong, fix the canvas, then export again.
- Run Email Health Check and clear Critical items.
- Remember subject and preheader live on the Email tab, not in the file.
- If an inbox restyles the file, see Outlook looks different. That is the client, not a broken download.
Related
Undo, preview, and exportUndo and redo step through edit history. Preview shows the compiled email. Export downloads that same HTML.How do I export HTML?Use Export HTML in the Burger Menu on the Top Navigation Bar. The file is the compiled, email-safe document: the same path as send.Export HTML and import limitsExport downloads the same compiled HTML as send. Openly does not offer a paste-HTML import in the app.
Still need help?
Contact Support and we will get back to you.
Email support@openly.email
Feedback or suggestions?
Report a bug or share an idea.