Troubleshooting
Fixes for send, images, themes, Outlook, export, and sign-in.
Test email failed to sendA test send needs a signed-in session, a valid address, and sending configured for this environment.Image will not uploadImage blocks and Library accept common picture files. A failed upload is usually a file type, size, or sign-in issue.Theme is not changing this blockA manual edit on a colour, font, or padding locks that field. Reset it if you want the theme to drive it again.Outlook looks differentOutlook desktop uses Word’s HTML engine. Rounded corners, background images, and raw HTML can look different from Gmail.Export HTML looks wrongExport uses the same compile path as Preview and send. If the file looks off, fix the canvas or the inbox, not a separate export setting.I need to bring HTML back into BuildOpenly has no Import HTML button. Re-open the Library project. Compiled HTML is not a full rebuild of the canvas.Signed out or session expiredA stale session looks like a sudden sign-out. Sign in again. Local drafts stay in this browser.
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