Image will not upload
Image blocks and Library accept common picture files. A failed upload is usually a file type, size, or sign-in issue.
What is an image upload?
You can add a picture from an Image block in Build or from Library → Image. Uploads go to the media host and then attach to the block or Library.
What to try
- Use a JPEG, PNG, GIF, or WebP. Other formats often fail.
- Keep the file reasonably small. Very large originals can time out.
- Sign in if you want the picture saved in Library. A signed-out session may still place a picture on the current email, but it will not follow you to another device.
- Retry once. A brief network drop fails the request without changing the canvas.
If the picture appears broken on the canvas, open the Image block and confirm the source URL is still there. Replace the file if the host returned an error.
Related
Image blockAn Image block places a photo, graphic, logo, or Lucide icon in a column. You can link the image, set alt text, and choose how wide it is on desktop and mobile.LibraryLibrary is home for everything you save: emails, reusable sections, images, themes, and starter templates.Wizard Images and Brand KitThe Images tab fills photo, logo, and icon slots. Brand Kit on Layout can pull colours and a website logo into the draft.
Still need help?
Contact Support and we will get back to you.
Email support@openly.email
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