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Signed out or session expired

A stale session looks like a sudden sign-out. Sign in again. Local drafts stay in this browser.

What is a stale session?

The app refreshes your session as you move around. If the refresh token is no longer valid, you land on login or see API errors that look like a sign-out.

What to try

  1. Open /login and sign in again.
  2. If the status pill in the Top Navigation Bar shows Offline, you are still signed in but the server is unreachable. Wait and retry; edits should sync when the connection returns.
  3. Use Forgot password if the password is wrong.
  4. Try another browser if cookies are blocked.

Signed-in cloud projects stay on the account. Signed-out work stays in this browser only.

Related

Sign in and settingsAn account syncs projects to the cloud. Settings change appearance, email delivery defaults, and account deletion.Cloud vs local projectsSigned-in projects sync to the cloud. Signed-out work stays in this browser. Offline means the session cannot reach the server.

Still need help?

Contact Support and we will get back to you.

Email support@openly.email

Feedback or suggestions?

Report a bug or share an idea.